Check the network icon at the top right hand corner of this page.
If the icon is green, you are connected to the Internet and can proceed by clicking on the button below.
If the icon is red, you have either not connected this device to the Internet or there is a problem.
Make sure you have connected an Ethernet cable with Internet access to the WAN port. If you have a DSL, cable modem or router, this is the same cable you would use to connect your computer to the modem. If you have just connected the cable to this device then click to test the connection.
You may need technical help for this step from your network or DSL provider.
This product is set as a 'DHCP client'. Check with your DSL or network provider to confirm that the router you have is a 'DHCP server'.
If your provider tells you that devices have to be configured with a 'fixed IP address' then you will need to ask what IP access you should use. The IP address is four groups of three digits and will look like this example 192.168.90.3. Use the button below to set the IP address you were given by your DSL or network provider.